Published Arpil 20, 2011
By Ted Schnell • BocaJump
It appears that a technical glitch within phone service provider Wowway’s system may be to blame for rerouting an Elgin man’s 911 call to Lake County, Ind., on April 12.
Elgin police on Tuesday worked with the resident to see if they could repeat the rerouting glitch, something police Sgt. Dennis Hood initially had not been optimistic about being able to do, believing it likely it was rare and not likely to be repeated.
By Ted Schnell • BocaJump
It appears that a technical glitch within phone service provider Wowway’s system may be to blame for rerouting an Elgin man’s 911 call to Lake County, Ind., on April 12.
Elgin police on Tuesday worked with the resident to see if they could repeat the rerouting glitch, something police Sgt. Dennis Hood initially had not been optimistic about being able to do, believing it likely it was rare and not likely to be repeated.
